A domain name is a unique website address that can always be found on the Internet. It is the domain name that you write in the address bar of the browser to access the desired site. Any site on the Internet is physically located on a server that has its own IP address. For example 101.112.124.137. You can use it to access a site, but how difficult is it to use the Internet if you have to remember each unique set of numbers to access several sites. A domain name consists of several parts (levels) separated by periods. A first-level domain (right part), for example: .KG .RU or .SHOP, is called a domain zone. A second-level domain is a domain name that you can register. For example, the second-level domain name is HOME.KG. Or register a third-level domain name - HOME.COM.KG.

Hosting is a kind of renting a web server, where data and files for the functioning of the site will be stored. On this web server software is provided with the help of which the site installation process is facilitated and accelerated. Such pogroms provision includes: - Mail server - File server - Database server - DNS server

To register a domain name, it is necessary to check the possibility of registering a domain name. Read the Regulations, familiarize yourself with the Policy on the processing of personal data. If there is no registration in your personal account, register a personal ID (Personal identifier (PID), used in payment systems as a personal account). Make payment for domain name registration, according to the Tariffs Register a domain name after replenishing a personal ID.

To register a domain name, you need to check the possibility of registration (Is the domain name available for registration). Click on the WHOIS link to verify. In the search box, enter your domain name without quotes, www, http and https. Domain name must consist of more than one character, begin and end with a letter of the Latin alphabet or a number. Intermediate characters can be letters, numbers, or hyphens. A domain name cannot begin or end with a hyphen, consist of one hyphen, and also contain 2 or more hyphens in a row. For example, your-domain-name.kg your-domain-name.com.kg your-domain-name.net.kg your-domain-name.org.kg your-domain-name.edu.kg After entering the domain name, click on "Check". If the domain name is free, you will receive the message “Domain name is free for registration”. If you get a message "The field has the wrong format" you entered is not the correct format or invalid characters, or the domain name is specified without ".KG".

- Payment terminals:

«PAY24»
 «QuickPay»
«О!Деньги»
«Umai»

- Mobile applications:
«О! Деньги»
 «Megapay»
«Umai»
«Balance»

 - Bank card VISA/Mastercard. - Cash at the office. - Transfer to the current account.
 When replenishing the balance through payment terminals, use in the menu of the payment terminal - "Asiainfo PID Balance Replenishment". Enter your personal ID, click the "Next". Check the correctness of entering the personal ID, the "Next" and enter the amount through the bill acceptor. The amount deposited by you will be credited to your account, minus the terminal commission. Be sure to keep your receipt. When replenishing the balance through mobile applications, use the menu of the mobile application - "Asiainfo PID Balance Replenishment". Enter your Personal ID. Specify the required amount for replenishment. Click the pay button. The total amount that will be debited from the account is displayed before clicking the "Pay" button. To replenish your personal ID through a VISA / Mastercard bank card, go through authorization in your personal account. Follow the link "Balance". Find the "Bank Cards" section. Click the "Pay Online" button. At the next step, enter the required amount and click "Continue". In a new tab, a page will open in front of you, in which you must specify the data of your card: Name on the card, card number, card expiration date, CVV2 code, e-mail, contact phone number. To complete, click the "Pay" button. If your bank card VISA / Mastercard does not support payment via the Internet, then contact the bank where your card is serviced for advice. Funds are credited to the specified personal ID within five minutes. To check the receipt of funds, log in to your personal account. The current balance is displayed in the upper right corner of your personal account. In your personal account, you need to dispose of funds, depending on your needs (Purchasing a domain name, renewing a domain name, activating additional services). Automatic domain name renewal is applied only if the corresponding "Renew automatically" checkbox is checked and the required amount is available. If the terminal, as well as any payment system, for any reason, cannot issue a check, or the amount you deposited did not arrive on your personal identifier, then, for advice, contact the customer support service of the payment system, the contacts of which are indicated on the monitor or case payment terminal, or in the mobile wallet application.

The tariffs can be found at the link Tariffs, Registration of a domain name of the second and third level. Domain name renewal of the second and third levels. The amount is inclusive of taxes.

For authorization in your personal account, you need to follow the Login link. On the page that opens, indicate your personal ID, in the field for PID, and enter the password. If you have forgotten your PID, then click on the "request PID" link in the new window that opens, enter the e-mail that was specified when registering your Personal ID. And click the "Request" button. After requesting a personal ID, check your email. You will receive your Personal ID sent to your email address. The maximum number of attempts to restore your PID by e-mail, per day, is 5 times. If you have forgotten your password, you can recover your password by clicking the Request a password link. In the new window that opens, enter your personal ID in the PID field. A new password will be sent to you by e-mail specified when registering a Personal ID. In case you have not received an email, please check your spam folder. The maximum number of attempts to recover a password by e-mail, per day, is 5 times. In case you received an error when entering an e-mail, or entering a personal ID, then check that the data entered is correct. If the entered data is correct, then: - You do not have a personal account registration. You can register a new personal ID. Or contact Administrator of.KG domain zone - Your email address has been changed. Specify PID, modified email for request. Or contact the Administrator of.KG domain zone - Email not verified. When registering a new personal ID, or during the first authorization of the updated interface, you must confirm the email specified when registering a personal ID by clicking on the link. The link is generated and sent to e-mail when authorizing or registering a new personal ID. At the end of your visit to your personal account, the "Exit" button is available. To exit your personal account, in the upper right corner, select your profile, at the bottom of the menu, click the "Exit".

Password recovery is described in detail in the "Authorization" section.Also, after recovering your password, you can change your password by clicking on the links - Profile => Edit Profile => Security. Enter the current password. Enter the new password, repeat the new password and click the "Update".

To register a new personal identifier, follow the Registration link on the main page. Or «Login» on the new page that opens, select «Register». Fill in the following fields: - Email. - Telephone. Phone country code is available in the dropdown for convenience. Specify the phone number with the direction code. - Country. The country is indicated in which you have registered. - Password. The password can contain the characters of the English alphabet, upper (capital letters) and lower (small letters), as well as numbers. The password must be at least 8 characters long. - Password confirmation. Re-enter the password. When the "Agree" box is checked, the user confirms that he is familiar with the personal data processing policy. Click on the link "Privacy Policy" to read the personal data processing policy. To complete the registration, click the "Register" button. A link to confirm your email, as well as a new personal ID, will be sent to the email you specified. If you have not received an email: 1. Check your Spam folder. 2. Check that the email address you entered is correct. After clicking on the link received, you can go through authorization. If you have any questions, refer to the previous item «Authorization».

After receiving a new personal ID and when authorizing the personal account, the user must fill out the owner's card to register a domain name. In the owner's card, personal data and contact information are entered. Fields marked with an asterisk are required. After registering a domain name, only the last name, first name, patronymic or organization name, address, e-mail, and phone number are displayed in the domain information (WEB-WHOIS). The rest of the information is available only to the user of the personal account. This information includes Date of birth, Passport data, TIN. Without filling out the owner's card, replenishment of the balance, registration of a domain name, renewal of a domain name is not available, as well as an empty contact cannot be indicated in the billing and technical contact. Since it is impossible to identify the user. An unknown person cannot register domain names, as well as carry out financial transactions. When filling out the owner's card, the user is obliged to indicate reliable data. In case of changes in personal data or contact information, it is necessary to form a written request to make changes. The request by the cardholder can be confirmed by an appropriate document that indicates new changes. The cardholder is responsible for the relevance of the contact information. The data must be reliable because, with an official request, the Administrator of the.KG domain zone may encounter difficulties with the identification of the cardholder, or the owner of the domain name. Also, for example, if the contact e-mail is not relevant, then the cardholder will not be able to receive an IMPORTANT notification promptly, use the functions of recovering a personal identifier, and recovering a password.

A domain name can be registered by residents of the Kyrgyz Republic, an individual or legal entity, as well as foreign legal entities and foreign individuals. The person named in the administrative contact of the domain name is the owner of the domain name. Domain name information is posted on the whois web page to quickly resolve technical issues and improve client, brand, and other protection. The domain name owner is responsible for displaying the domain name information accurately. The conditions are described in the regulations, clause 3 TERMS OF REGISTRATION AND DELEGATION OF THE DOMAIN. If the above conditions are met (Domain name is free for registration, the personal identifier has been added), to continue registration in your personal account, on the left of the page, click on the link «My domain names» => «Domain name registration». In the work area of the page, enter the domain name in the domain name field without quotes, without www, without HTTP, and without HTTPS. The domain name must consist of more than one character, start and end with a letter of the Latin alphabet or a number. Intermediate characters can be letters, numbers, or a hyphen. A domain name cannot begin or end with a hyphen, consist of one hyphen, and also contain 2 or more hyphens in a row. Select the required domain zone from the drop-down list - «.kg», «.com.kg», «.net.kg», «.org.kg» или, «.edu.kg», and click the "Continue" button In the next window, the fields: PID of the owner, PID of the technical contact, PID of the person responsible for payments will be filled in automatically with the personal ID from which the authorization to the personal account was made. If a domain name needs to be registered for another personal ID or specify another personal ID as a billing or technical contact of a domain name, then for this, when registering a domain name, indicate the required personal ID in the appropriate field. For a domain name to work, you must specify at least two name servers, in the fields for «NS1» and «NS2». If you need to specify an IP address for the server name, then specify the IP addresses in the “IP1” fields, respectively, for the «NS1» server, «IP2», respectively, for the «NS2» server, etc.

To connect hosting to a domain name, you must specify at least two DNS server addresses in the domain name settings. The DNS server address is specified in the NS (Server name) and IP-address fields. If the server name is “available” via the Internet, then the “IP-address” field can be omitted. NS field required. If, the hosting provider has sent instructions in which you find records of the form: NS1.HOSTING.KG NS2.HOSTING.KG NS7.HOSTING.KG Then in the NS1 field, enter NS1.HOSTING.KG, in the NS2 field, enter NS2.HOSTING.KG, and in the NS3 field, enter NS7.HOSTING.KG. If you received instructions from the hosting provider, which indicated the names of the servers and IP addresses, then follow the instructions. Specify both DNS server names and IP addresses. If you yourself can find out the IP addresses of NS1.HOSTING.KG, NS2.HOSTING.KG, NS3.HOSTING.KG and indicate the IP addresses in front of each name server, then this will not be an error. The domain name to connect to the host. BUT! If the hosting provider changes its IP address, the hosting will stop working for you. As in the settings of the name servers, the wrong IP address is specified. If you use your own DNS server software, then specify the server name in the form: NS1.YOUR DOMAIN.KG in front of the name, specify the IP address of your server. Specify the second server name as: NS2.YOUR DOMAIN.KG in front of the name, specify the IP address of your server. The IP addresses may differ if you have two servers. If you have one DNS server available, then the IP addresses must be the same. Where, YOURDOMAIN.KG is your domain name. If you are on the same servers, use hosting for several sites with different domain names. That for the second domain name and each next one, there is no need to specify an IP address for each domain name in the settings. Because your hosting address is "accessible" from the Internet. This is convenient if you change your Internet provider. Your IP address will change accordingly. At the same time, you need to change the IP addresses in the domain name settings in your personal account, you need to change only one domain name. The rest of the domain names will be updated automatically.

If you do not know the PID, see the item "Authorization".

If you do not know the name of the server, or you have not yet decided which hosting to use. You can use the «I don't know NS» button. In this case, the fields «NS1» and «NS2» will be filled in automatically, and the registration form will allow you to proceed to the next step.

Server names can only change the administrator (owner) of the domain name. In your personal account on the left side of the page, follow the link "Domain names" => "My domain names". In the working area of the page, a list of domain names will open in front of you. Click the "Edit" button opposite the domain name for which you need to change the NS server. Update the data of NS servers and click the "Update" button.

If you have a hosting provider: You don't need to purchase an additional DNS service. Simply specify the nameservers provided by your hosting provider, and the settings will be updated automatically.

If you don't have a hosting provider: Click the "I don't know my nameservers" button, and the system will automatically select them for you.

To change nameservers if you are already using our DNS service: You need to disable this service in the domain settings first.

DNS records link your domain name to a specific server on the internet. Thanks to them, when a user enters your domain into the browser's address bar, they are directed to your exact website.

Log into Your Personal Account: Go to the cctld.kg website and log in with your account credentials.

Replenish Your Balance: Ensure there are sufficient funds in your account. The cost of connecting the DNS service can be found at https://www.cctld.kg/tariffs.

Find the DNS Section: In your personal account, find the section related to DNS or section of domain settings. 

Connect the Service: Select your domain and activate the DNS service.

Please add or edit domain name records in the section "Domains" => "My domains". Click the "Edit" button next to the domain name whose records you need to modify:

A record: Links the domain name to your server's IP address.
MX record: Specifies the mail server for your domain.
TXT record: Used for various purposes, such as verifying domain ownership.

Other record types: Depending on your needs, you can add other types of records.
Save Changes: After making all changes, be sure to click the "Save" button.

Important! After saving the changes, DNS records will be updated gradually worldwide within 72 hours. This means that the changes may not be reflected on your website immediately.

Benefits of Self-Configuring DNS:

Control: You have full control over your domain settings.

Flexibility: You can make changes at any time.

Savings: You save on the services of third-party specialists.

Remember: Incorrect DNS configuration can lead to your website becoming inaccessible. Be careful when making changes!

Additional Tips:

Change history is available via the "Backups" link. Backups can be restored directly from your personal account. Check the correctness of records: Before saving changes, carefully check the correctness of all entered data. Use online tools to check DNS: There are special online services that allow you to check if your DNS records are configured correctly.

In your personal account on the left side of the page, follow the link «Domain names» => «My domain names». In the working area of the page, you will see a list of domain names for which you are the Administrator (Owner) of the domain name, and your personal ID is indicated in the technical or billing contact. By clicking the "WHOIS" button opposite the domain, you can view detailed information about the domain name. Registration date, the expiration date of domain name registration, contact personal IDs, name servers, and domain name status.

The transfer of a domain name to another owner is described in the Regulations in clause 5 "DOMAIN REDELEGATION PROCEDURE".

When this function is enabled, public data (Name/Organization name, phone number, e-mail, address) will be protected from viewing. Personal data protection can be activated when registering a domain name or at a registered domain name. Details are specified in the regulations Clause 6. By clicking the "Continue" button, you go to the preview window of the registered domain name. Which contains the information you entered about the contact information. Name servers. Information about the balance that will be debited after the completion of the domain name registration. Read the company's personal data processing policy. Please check the appropriate boxes "Agree". To complete the registration, click the "Continue" button or click the "Return" button to go to the beginning of the domain name registration form. Link to personal data processing policy personal data processing policy

Log in to your personal account. Follow the link on the left side of the Profile page menu, => "Edit profile", => "Owner card". To edit the owner's card, such fields as an address, phone number, e-mail are available. To edit the full name or name of the organization, passport data, it is necessary to create an official request/statement. For individuals, a copy of the passport is required. Also for individuals, personal presence is required when submitting an application. For legal entities, an outgoing letter behind the outgoing number, on letterhead, signed and stamped by the head. You can send the scanned version by email. Send the original to the office of the company in any convenient way.

To renew a domain name, you must: 1. Availability of the required amount on a personal ID. 2. Top up the balance of the personal ID if there are not enough funds. 3. In your personal account, apply your manually replenished balance to the domain name that needs to be renewed. Automatic domain name renewal is applied only if the corresponding "Renew automatically" checkbox is checked and the required amount is available. If you have several domain names with the "Auto Pay" flag set, domain names will be paid in alphabetical order. How to replenish a personal account, see the item "Replenishment of personal ID balance". For renewal tariffs see the section "Tariffs". Log in to your personal account. Follow the link "domain names" => "My domain names". Click the "Renew" button opposite the domain you need to renew. In the next window, check if the domain name to be renewed is correct and click the "Renew" button. Domain renewal is available to Administrative and Billing contacts. When using an electronic wallet or payment terminal, you can use it in the payment system menu: "Renewing ASIAINFO domain name". Enter the domain name you want to renew. Enter the amount when paying through an ATM. When paying via mobile e-wallets, enter the amount to renew. And click the "Pay" button. When using this payment method, there is no need to renew the domain name manually in your personal account. The amount transferred by you renews the domain name automatically.

In your personal account on the left side of the page, follow the link "Domain names" => "My domain names". In the working area of the page, a list of domain names will open in front of you. Only the Administrator (Owner) of the domain name can change the personal ID of the billing and technical contact. Opposite the required domain name, click the "Edit" button. Enter the required new contact information and click the "Update" button. For whatever reason, you cannot specify a different personal ID, or for whatever reason, the information in the registry is not updated after updating the PID on the domain name, see the section "Using PIDs".

The domain name will work after changing the NS/DNS servers after updating the DNS servers of each provider around the world. The complete update of DNS servers can take from 24 hours to 72 hours.

In this situation, it is necessary to draw up a request/statement, in which it is necessary to indicate the personal identifier number, domain name, and a new contact e-mail. What is required for the application, refer to the section "How to change the contact information for a personal ID".

Check the "Status" of the domain name. The domain name must be active. An active domain name is a domain name that has not expired. How to renew a domain name, see "How to Renew a Domain Name". Check if the name servers (DNS) are correct. Full information about the domain name, including the addresses of the name servers, can be viewed on the web-whois page. In the search box, enter your domain name and click the "Search". Check your hosting provider payment. The hosting provider's contact information is placed in the contract and on the websites.

After payment, if the status of your domain name is changed to Active, then the domain name will work after updating the DNS servers. See the item "How long will it take for the domain name to work after changing the Servers".

Auto payment - This setting automatically renews the domain name for the next period. Payment is debited automatically on the 365th day. This setting is available if there is a sufficient balance on your personal ID account. If you have several domain names with the "Auto Pay" flag set, domain names will be paid in alphabetical order. Theme - for the convenience of using your personal account, a dark and light theme is available. To change the theme, in your personal account, follow the link Profile => Edit profile => Basic. Apply the theme.

When this function is enabled, public data (Name/Organization name, phone number, e-mail, address) will be protected from viewing. Personal data protection can be activated when registering a domain name or at a registered domain name. Details are specified in the regulations Clause 6. By clicking the "Continue" button, you go to the preview window of the registered domain name. Which contains the information you entered about the contact information. Name servers. Information about the balance that will be debited after the completion of the domain name registration. Read the company's personal data processing policy. Please check the appropriate boxes "Agree". To complete the registration, click the "Continue" button or click the "Return" button to go to the beginning of the domain name registration form. Link to personal data processing policy personal data processing policy.

DNSSEC is a set of IETF extensions to the DNS protocol to help mitigate IP address spoofing attacks. It aims to provide DNS clients with a guarantee of the validity of the relationship of a domain name to the corresponding IP address.

If you have the DNSSEC extension configured on your DNS server, then you can publish the public part of the key (DS) in the registry.

The public key, after adding it in your personal account, will be displayed in the WHOIS service, as well as the DNSSEC public key can be checked with the DIG or NSLOOKUP utility.

In this interface, a new function "Using PID" is implemented. This function is configured by the owner of a personal ID for each contact: Administrative, Technical, and Billing. Depending on the desired protection, the status can be "On request", "Forbidden", "Accept automatically". By default, a personal ID has the status "On request". With this status, your personal ID, set in three positions at the same time or in one of the Administrative Contact, Technical Contact, Billing contact, receives a notification to the e-mail specified as a contact to the owner of the personal ID, as well as a notification in your personal account that the personal ID was applied by the Administrative contact or indicated by the technical contact, or indicated by the billing contact when registering a domain name or at an existing domain name. The "Forbidden" status prohibits all personal IDs from specifying your PID when registering a domain name as a contact PID of the Administrator. And it prohibits specifying your PID as a technical or billing contact. If there is a need to specify a different personal ID (Provided that the required ID has the status "prohibited") on your domain name, then contact the owner of this PID. to discuss in advance the possibility of using this ID and change the status of a personal ID in your personal account. The "Accept automatically" status allows all users of your personal account to use your personal ID without receiving a notification. When registering a domain name to a different owner (to another Administrative contact), when using the "On request" status. The request is valid for 10 days. Also during this time, the Personal PID initiating the registration of a domain name before the expiration of 10 days can cancel the PID specified by the Administrator from the registered domain name. Billing Contact and Technical Contact requests do not expire. The owner of a personal ID can accept or reject the received request in the personal account. If the request is ignored before the owner of the personal ID confirms the request, the information in the registration form of the register remains unchanged. And in the case of registering a new domain name, the information is displayed with a personal ID that registers the domain name in Administrative, contact, Billing, and Technical. Example: ID-1-KG with the owner of First Company LLC with ID settings: Administrative contact: On request Technical contact: Forbidden Billing Contact: Automatic ID-2-KG with the owner of Vtoraya Kompaniya LLC with ID settings: Administrative contact: Forbidden Technical contact: On request Billing Contact: Automatic ID-3-KG with the owner of Third Company LLC registers a new domain name EXAMPLE.KG. Indicates the Owner of this domain name, LLC "First Company". The technical and billing contact is indicated by LLC "Second Company". After registering a domain name, information in the domain name registration will be displayed: Domain name: EXAMPLE.KG Domain owner: ID-3-KG LLC "Third Company" Technical contact: ID-3-KG LLC "Third Company" Billing contact: ID-2-KG LLC "Second company" The owner of the personal ID is LLC "Second Company", the Billing contact is allowed in the settings, Accept automatically. Therefore, when registering the EXAMPLE.KG domain name, the billing contact was applied automatically. The required ID in the administrative contact has not been applied to the owner of the domain name, since the Owner of the personal ID-1-KG has set the use of the PID as the Administrative contact in the domain names "On Request". The owner of the personal ID-2-KG has set the PID to be used as a Technical Contact in On-Demand domain names. Only after confirmation in your personal account, by pressing the "Accept" button, the necessary contact information will be applied in the registry: Domain name: EXAMPLE.KG Domain owner: ID-1-KG LLC "First Company" Technical contact: ID-2-KG LLC "Second company" Billing contact: ID-2-KG LLC "Second company" Without confirmation of the specified owners of personal IDs, information about the domain name will not change in the domain name registry. If in the registration form, a personal ID will be indicated, which has a status set in the settings, the use of the ID is "prohibited". The page with the registration form will display a hint that this personal ID prohibits its use.

RPID is Administrative Contact (Administrator PID) ,TPID is Technical contact (PID of technical contact) ,BPID is Billing contact (billing contact PID) .

The personal ID specified in the Administrative Contact of the domain name is the owner of the domain name. Domain name administrator has the ability to: - Renew your domain name. - Change the numbers of the personal IDs of the technical and billing contacts at the domain name. - Indicate your own personal ID number in the technical billing contacts next to the domain name. - Edit NS records of a domain name. The domain name administrator is notified of the expiration of the domain name. The billing contact also receives a notification if the number of the personal ID of the administrative contact differs from the number of the personal ID of the billing contact.

Domain name billing contact contains information about the person responsible for the payment of the domain name. The billing contact, in the personal account, has the ability to renew the domain name. Domain name renewal is described in "Domain Name Renewal" The billing contact cannot edit the domain name data in the personal account. The domain name administrator can specify his own personal ID number as the billing contact (responsible for payment) of the domain name.

Domain name technical contact contains information about the person responsible for the technical support of the domain name. Responsible for technical support contact provides technical support for the operation of the domain name. The technical contact in the personal account does not have the ability to edit the data of the domain name. The domain name administrator can specify their own personal ID number as responsible for the technical support of the domain name.

Captcha - used when saving, updating data. Or when using balance to prevent accidental button presses. If the picture offered by the captcha is not recognized, then click on the picture. The picture changes after each click.